Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

merging accounts

merging accounts

Hi Spotify,

 

I have two separate accounts, one of which was free and inactive and uses my personal email address, the other is Premium and current and uses my work email address.

 

On the current account, I would like to replace my work email address with my personal email address. I have no issue deactivating the account that is currently using my personal email address - it's not in use.

 

Is this possible?

 

Thanks,

Evan

Reply
1 Reply

 

Hey @ejgoldfried,

 

Spotify Support can close the account for you! You can contact them through one of the channels below:

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours :).

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts