Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,
In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one.
I've completed the payment and then after 1 month my account has been changed to free!
Can you fix this issue please!
Solved! Go to Solution.
Thanks for letting me know.
Since the beginning of December 2016, iDeal is only available as a PAYG (pay-as-you-go) payment method.
Unfortunately it was only possible to claim the offer if you've used a recurring payment method (eg. Credit Card or PayPal).
Hope this helps!
Hey @FatBox,
What payment method have you used?
Thanks for letting me know.
Since the beginning of December 2016, iDeal is only available as a PAYG (pay-as-you-go) payment method.
Unfortunately it was only possible to claim the offer if you've used a recurring payment method (eg. Credit Card or PayPal).
Hope this helps!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…