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misleading offer?!

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misleading offer?!

FatBox

Hi,

In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one.
I've completed the payment and then after 1 month my account has been changed to free!

Can you fix this issue please! 

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Maxim

Thanks for letting me know.


Since the beginning of December 2016, iDeal is only available as a PAYG (pay-as-you-go) payment method.

 

Unfortunately it was only possible to claim the offer if you've used a recurring payment method (eg. Credit Card or PayPal).

 

Hope this helps!

MaximSpotify Star
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4 Replies

Maxim

Hey @FatBox,

 

What payment method have you used?

MaximSpotify Star
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FatBox
I've used: Spotify website payment via ( iDeal ABN-AMRO )
Marked as solution

Maxim

Thanks for letting me know.


Since the beginning of December 2016, iDeal is only available as a PAYG (pay-as-you-go) payment method.

 

Unfortunately it was only possible to claim the offer if you've used a recurring payment method (eg. Credit Card or PayPal).

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

FatBox
Thanks!

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