missing 'social' dropdown to link with facebook account

Reply

missing 'social' dropdown to link with facebook account

elzaone
Casual Listener

Hi, i want to link my spotify with facebook. I've followed help centre article but when i click beside profile on arrow I only have two options; account or log out. I set up my account with an email and have recently transferred to family plan. Hope you can help. thanks!

5 Replies

MattSuda
Spotify Star
Spotify Star

Hey @elzaone

 

Are you using the desktop app? If you can't link Spotify in the desktop app, you can also login to your account page here:

 

https://www.spotify.com/account/overview/

 

There will be a connect to Facebook button. Try that and see if it works.

 

Let me know how it goes.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

elzaone
Casual Listener

cheers for response. I followed link but I don't see any social button - should i attach a screenshot? it's a family membership - dont know if that affects it. 

MattSuda
Spotify Star
Spotify Star

Yes, a screenshot would be helpful. Thanks 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

iamhazzie
Visitor

<snip - Moderator Edit>

 

<snip - Moderator Edit>

 

i cant find connect to facebook anywhere.

Novy
Moderator
Moderator

Hey @iamhazzie

 

Thanks for reaching out about this in the Community. 

 

Not to worry. If your account was created through Facebook, you won't see the option to link another profile to it. 

 

In case you'd like to link a different Facebook profile to Spotify, we'd recommend creating a new account here

 

If anything else comes up, we'll be right here. 

 

Cheers!

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!
SUGGESTED POSTS