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moved back to Germany

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moved back to Germany

Hi,

I was more then half a year in the US, California as an Au Pair.

In this time I used Spotify.

Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again!

I do not have a mastercard or a paypal account!

Please help me, my 14 days abroad time is nearly over 😞

 

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22 Replies

Indiaka4 - You can change the country in your account from here: www.spotify.com/account/profile/

You will need to add card details, to verify your location. Don't worry, we won't charge you.

If you can't do this, just contact Customer Support, like Meredith mentions above.

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Thanks for replying to me. I just forgot to tell you that I do not have any of the credit cards accepted and I can get any new... Do I have to make a new account?

 

Sorry!

 

Thank you again.

Users that don't have a credit card will just need to fill out our contact form

 

Please note, a few of you might get a repsonse sending you back to the Community. All you need to do is reply again. We'll get your message and be able to help. 

 

@indiaka4 - I can see you've already opened a case. A response is on the way. 

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