my account got hacked

[mindsmonk]

cant change the email or password... please help!

[Peter__]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you get back to your account after verifying some details to prove ownership.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[user-removed]

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@mindsmonk wrote:

cant change the email or password... please help!

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Hi,

I have picked up your case and have sent you an email.  Could you please check your spam folder in case the reply has been filtered there?

[user-removed]

Thanks for your details...  I will be reactivating your account soon.