Spotify Community

Olop · 2021-09-19

Hello

my daughter is 13 today but when trying to create an account for her,i get an invalid age message , why?

it seems the system only allow birthdate before 2008.

thanks!

Novy · 2021-09-19

Hey there @Olop,

Thanks for reaching out here in the Community 🙂

Keep in mind that the sign-up age limit is different depending on your country.

In this case, could you let us know in which country you're currently located so that we can take a better look at this?

Keep us posted.

NovyModerator

Help others find this answer and click "Accept as Solution".

If you appreciate an answer, maybe give it a "Like".

Olop · 2021-09-22

We are in France

Jeremy · 2021-09-23

Hi there @Olop,

Thank you for your reply.

When it comes to France, the age limit is 15 years old.

In the meantime we suggest that you check out Spotify kids. You can check it here.

Let us know if we can help you with anything else.

Take care 🙂

JeremyModerator

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Live, love, laugh and listen to music 🙂

my daughter is 13 today but when trying to create an account for her,i get an invalid age message