my facebook account was deactivated by facebook .. i can't connect to my premium spotify account

[user-removed]

my account which is linked with my old facebook account is no longer reachable because facebpook deactivated it

what can i do to link my premium spotify to my email ? 

[Jose_M]

Hello @user-removed!

Looking to link your Spotify and Facebook accounts? Easy. Check out this FAQ page on a step-by-step guide on how.

[user-removed]

Hi, thanks for your reply ..

but as i said my facebook account was deactiovated permanently by facebook

so i can't reconnect to it !

so now my account is unreachable !!

[Jose_M]

Hello!

Can you let me know:
Was your account created via Facebook, or is it a Spotify account linked to Facebook?

Keep me posted 🙂

[user-removed]

@Jose_M  

it was created by facebook

[Jose_M · Accepted solution]

Hi @user-removed!

You should be able to create a new Spotify password if you enter your email (the one linked to your Facebook account) in the password reset form. Once you get a new password, you should be able to log in using your email or username and your Spotify password 🙂

Let me know how you get on!

[user-removed]

@Jose_M

i have another account with mail used to login to my old facebook account (the one which has been deactivated by facebook)

i tried to reset but, i reset the password of my non premium account

still don't have access to my premium account

Thanks for your reply

[Jose_M]

Hello!

Maybe you can consider deleting that Free account so the only account linked to your email is your Premium Facebook account. You can learn how to close Spotify accounts here:

https://support.spotify.com/article/close-account/

Hope this helps and let me know how you get on!

[user-removed]

@Jose_M

Aprés fermuture du 2eme compte je reçois ce message lorsque j'essai d'introduire le mail de mon ancien facebook

L'adresse e-mail indiquée n'est associée à aucun compte Spotify. Vous pouvez soit en tester une autre, soit vous connecter via Facebook si votre compte est associé.

[user-removed]

is there a way to close the account cause now i'm paying for a service which i'm not using !

Thanks for the response

[Jose_M]

Hey @user-removed!

I'd recommend checking out the "Password reset is not working - No account linked to email address? " part here.

Let me know if that helps 🙂

[user-removed]

Hey,

I just blocked the transactions to spotify till i get back my account ..

Thanks for your assistance

Best regards,

rafik

[Jose_M · Accepted solution]

Hello @user-removed!

In this case, I’d recommend reaching out to Spotify for more help with this. Just fill out the online contact form to create a ticket with support. If you would prefer not to send an email, you can reach them on twitter at @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

I hope this helps and have a nice day 🙂