my family member cannot access premium

[ElisaPizza]

i just paid for the premium

my family member cannot access premium thru the link.

do they need to close spotify then click the link to reopen it?

why is this happenning?

[osornios]

@ElisaPizza

Each family member has to have a separate username and password. So the first step is to create new accounts for each new member (if they haven't already).

I suggest creating it with an email address (not the one used for fb, if possible), since they'll be able to pick a Spotify username / password. Using Facebook will not let you do that, and that sometimes causes problems.

Each member will now have a Free account, so the next step is for them to join your Family plan through your account (You're the one who pays, so you'll be the Family Admin).

Send the invites to the emails they used to create their accounts. Let them accept the invite logged in with their own username, and you'll be set. Each will be able to listen to music at the same time, and will have separate libraries, playlists and friends.