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my payment is not accepted.

my payment is not accepted.

Plan

Free/

Country

TURKEY

Device

(xiaomi mi 6)

Operating System

( Android Oreo)

 

My Question or Issue

 Hi, I want to buy spotify premium membership but I'm getting payment failure. I tried different credit cards but failed. Please help me, thank you.

Reply
3 Replies

Hey @theEdu, and welcome to the community!

I'm sorry to hear this. Could you try using another browser or incognito mode? Also, can you send me a screenshot of any error messages being shown?

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Still same error 
"Payment failed. Try again or use another form of payment. Get help"

Screenshot_3.png

Hey again @theEdu.

 

Thanks for checking! Could you try using a different device, or internet connection? If that doesn't help, could you try this using a different Spotify account?

 

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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