Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

my spotify account was hacked; email address was changed and NO feed back from spotify

my spotify account was hacked; email address was changed and NO feed back from spotify

i received an unexpected email from spotify starting "We wanted to let you know that the email address on your Spotify account has changed recently....."

 

i wrote to account-details-changed@spotify.com twice in the last week to report the change was not initiated by myself, however there is no reply from spotify.

 

there is nothing i can do with my account now as i cannot even login!

 

it is appreciated if spotify could respond, or let me know where i can get the support/customer service i need.

 

thanks a lot!

Reply
1 Reply

I just got hacked too.
I managed to close session in all devices and instantly change my password.

Images: http://imgur.com/a/mevGs

I recommend you to contact support  immediately https://support.spotify.com/contact-spotify-anonymous/

Suggested posts