need to login twice? second login not accepted?

[UlraCraig]

After logging in to Spotify on my PC with a Facebook login, Spotify loads in the background and then presents a window to login again, this time without the option to use facebook login. If I close the window spotify closes and is unusable. I've also tried logging in with a device username and password to connect via iphone for remote control. The same thing happens and the second login is not accepted.

[Peter__]

This normally happens when your Facebook account gets disconnected from your real Spotify account for some reason. 

I would suggest that you get in touch with Spotify support directly so they can assist you further with this. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.