Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

new phone...everything gone!!!!???

new phone...everything gone!!!!???

so I recently got a new phone and with the package deal I got spotify premium and everything was working fine. however there was a problem with the phones hardware and they sent a replacement....now when I log in everything is gone!!
Reply
2 Replies

Hey there @orla_thorburn, welcome to the community!

 

No need to panic, help is here! Check this survey, it should point you out in the right direction.

 

Let me know if this helps 🙂

K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Go to Spotify.com and log into your account and click on "account overview" then click on "recover playlist" and then it should give you the list of playlist that you created
Screenshot_20170223-145951.png
Screenshot_20170223-150006.png

Suggested posts