nick problem

[pawlox98]

i connect my account with facebook and my nick is now my name and surname but i want my old nick how can i set it back?

[LordRollin]

HI @pawlox98! Unfortunately if you link your Spotify account to Facebook it will display your real name instead of your username. The only way around this would be to remove Facebook from your Spotify account, and it should reset back to your username. If you do decide to go this route, this FAQ may be helpful for disconnecting your Facebook account. Please let me know if you have any other questions or concerns. Cheers!

[pawlox98]

I have removed facebook from my account and name and surname still is my nick

[LordRollin]

Hi @pawlox98. My understanding is that the system takes some time to refresh and update with current information. Let me know if it sticks around after a few days. 

[pawlox98]

Ok I will wait

[pawlox98]

Still I have name and surname

[LordRollin]

Hey @pawlox98. Did some digging around. It looks like your old information (full name) might be cached in the client, which is why it didn't simply reset back to your username. Sadly, the only way to clear the cache is to do a clean-install of Spotify: completely uninstalling the client and then re-installing it.

If you do decide to give that a try, please keep in mind that any offline tracks you have on your device will be removed and will need to be reinstalled. Let me know how it goes!