no button for deleting premium

[awesomechicklol]

so i want to sign out for  premium from my account because i think it is too expensive but the button is not there where the help page says it is. i want to sign out premium from my account before the 29th because then i have to pay again. please help me 

[jean3601]

Hey @awesomechicklol, Welcome to the community! 🙂

To unsubscribe from premium follow these steps:

Canceling your subscription reverts your account to the Free level.

1. Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
2. Under Subscription and payment, click cancel your subscription.
3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
4. Click CANCEL MY SUBSCRIPTION.
5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. We hope you decide to upgrade again!

Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.

[KatesHere]

Hey there @awesomechicklol (nice nickname!) and welcome to the Spotify community!

This sounds odd. Did you try this link to cancel your Premium account?

Let know how this helps!

K

[awesomechicklol]

Thanks a lot for trying to help, the only problem is that the button that should be there according to the page you mentioned is not there when i try it, it is just a blank space

[osornios]

@awesomechicklol

The first step is to find an email receipt for your subscription purchase. In it, it shows your Spotify username:

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to your account.

With it, login to the website to check the status of your subscription here:

https://www.spotify.com/account/subscription/

When is your subscription ending?