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no cancel subscription option

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no cancel subscription option

Please help me cancel my subscription. there is no cancel subscription option

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Accepted Solutions
Marked as solution

@Darthkane @bry04x 

 

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

 

Contact support if you still need help:


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Yeah, me too

 

see pic. there is no "cancel" button

Unbenannt.JPG
Marked as solution

@Darthkane @bry04x 

 

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

 

Contact support if you still need help:


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ok so I figured these stupid stealing dogs run around in circles 20 times out!!!

 

so if you haven’t got a payment through iTunes and can’t find a cancel option in your Spotify account (witch I never could!) go to the help page, ask to write a help question or whatever it is sign in that way to your account then scrolling down the options they give you one should say cancel your account...! only took me weeks of trying to send one password retrieval renewal thing that never went to the email I had linked to my premium account, and 3 months and to figure this all out! I’m not great at explaining all this but I’ve done a better job then the wanks that work at Spotify 

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