no conection with any device

[beltrandeagueda]

I have a premium suscription but my spotify doen t connect to internet through any of my devices.

[Justissimo]

Same here. I have a premium account and I can't access spotify from neither my macbook nor my iphone...

[beltrandeagueda]

I ve reinstall the app, and now i can t even enter my session 

[MattSuda · Accepted solution]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[beltrandeagueda]

Thanks!