no conection with any device

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no conection with any device

beltrandeagueda
Casual Listener

I have a premium suscription but my spotify doen t connect to internet through any of my devices.

1 ACCEPTED SOLUTION

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Solution!

MattSuda
Rock Star 24
Rock Star 24

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies

Justissimo
Newbie

Same here. I have a premium account and I can't access spotify from neither my macbook nor my iphone...

beltrandeagueda
Casual Listener

I ve reinstall the app, and now i can t even enter my session 

Solution!

MattSuda
Rock Star 24
Rock Star 24

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

beltrandeagueda
Casual Listener

Thanks!

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