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FAQs
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Ongoing Issues
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hi there and welcome to the community,
It looks like you are logged in to the wrong account. Can you open up your profile in the client and press Copy Spotify Uri in the context menu? That should show your username.
If it looks like this: spotify:user:12345678, it means you signed-up with a Facebook account and you should use the "login with Facebook" button. If it shows your username, fill that in the username field on the login page.
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 3 years ago in Social & Random