no me deja abrir mi cuenta

[#1]

se me cerro mi sesion y al querer volver a abrirla no me deja, me figura error, intente de todas las formas, hasta volviendo a instalar la aplicación y sigue igual

[MihailY]

Hey,

Thanks for reaching out. We hope you don't mind us replying in English.

As a first step, can you please let us know the following:

• Your device model, OS version and Spotify version.
• The text of the error you're seeing when trying to access your account (a screenshot would be best)
• Does the same happen when using the web player? What about a different device?

Looking forward to your reply.