no pay by cash method

[leolim9907]

So I've been strugling to reactivate my premium membership And a lot of things didn't work even tho my card had money and I've payed it 3 times at least and then I decided to use mol , my main account doesn't have a pay by cash method whilst my backup account has that , can anyone help ?

[Pete]

Hey @leolim9907 

I'd suggest contacting our support team regarding this. You can do so via our contact form or on Twitter via SpotifyCares.

If you could respond here with the case number or the URL to your tweet, I'll push things along for you.