no puedo acceder a mi cuenta en mi celular, mensaje de modo offline

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no puedo acceder a mi cuenta en mi celular, mensaje de modo offline

MarielaLopez
Newbie

Hola, necesito su ayuda por favor. Intento entrar en mi cuenta por medio de mi celular aún cuando está conectado a internet menciona que necesito conectarme porque mi cuenta aparece offline.

1 Reply

Alfredo
Roadie

Hey @MarielaLopez, welcome to the community!

 

Right now, the community is supported in English. I hope you don't mind me replying like this.

 

If this is happening on your Android device, you can find more info about this issue here. I suggest reinstalling Spotify to log back in.

 

In case this is happening to a different device, make sure you're entering the correct log in details. You can also try checking these suggestions to see if you have multiple Spotify accounts.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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