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not get the payment

not get the payment

Im tryin to pay the account for family and it doesnt save me the payment y tell me problem with the bank and il tryin with almost 5 credits cards and still the problem
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i have a similar problem, because i always have a premium suscription, but from one week ago that i cant have a premium account because spotify don't get payment from any Chilean Creditcard. 

 

If somebody have a solution please tell us

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