not recognizing my facebook account

[luckyv]

Plan

Free? it was premium but i don't know if it got canceled or not

Country

Mexico

Device 

iphone 7

Operating System

iOS 13.3.1

My Question or Issue

 i created my account through Facebook since December of 2014 but yesterday i was logged out of my spotify account from all my devices and when i try to log in through facebook it says there's no account linked to. But when i look up on my facebook it says it is linked to spotify.

It seems like i also have another account with the same email address but it isn't linked to facebook, and in that one i don't have as many saved songs.

I need advise, please. Thank you!

[Petya]

Hi @luckyv,

Thanks for reaching out! 

It might be the case that you have two separate accounts and that's why confusion's happening. 

To check your username and email address for the account you're currently logged into, do the following:

1. Use this article to share your profile. Click Share > Copy Spotify URI. The link you will get will look something like this: spotify:user:(here will be your username).

2. Use your account page to see which email is connected to the account you're currently logged into on your device.

3. Try out the steps given in this article to locate your Premium account.

Keep us posted!