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overcharged

overcharged

Why have I been charged twice this month???
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Hey @dougalbook1,

 

I'm sure we can help figure out what's happened here.

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

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