paid for but not received gift card

[heymissgibson]

hi,

i have paid for a gift card but not received an email.

i paid for it last week, so it has had time to arrive. i also have checked my junk folder.

thanks.

[kbrooksc]

Hi there @heymissgibson!

Do you have a receipt in your inbox? Also, does your card or bank show a charge from Spotify?

[heymissgibson]

I didn't receive anything from spotify and the money has come out of my account.

[kbrooksc]

Hey @heymissgibson!

Was this resolved for you? Looped back around and just saw your response.