Help Wizard

Step 1


password reset

password reset

Hi. I could not sign in to my account. I tried to reset my password. But I could not get any mails from Spotify. Any solution?

1 Reply

Hi there, thanks for coming to the Spotify Community.



Sorry to hear you’re having some trouble logging into your account. We’d recommend checking out this guide for resetting your password. We'd also recommend checking any junk/spam folders for the email too.


If you created your account with Facebook, you’ll need to reset your password at


Get back to us right here if you’re stil having difficulties after reading that FAQ.



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