Help Wizard

Step 1




whats going on. Premium memeber. wont accept my password. reset it .  still wont accept. Web page prompts me to upgrade? I'm already a premium have been for years!!!!!.   payment went through as norm this month?  hate all this crap!, why cant you just leave stuff! always be messin with the format. arrghhh!! come on get me back in.

2 Replies

Hello and welcome to the Spotify Community!


Sorry you're having troubles, I escalated your case to support, you'll hear from them soon.

@deanandbyrne thanks for getting in touch with the Sptofiy Community! It sounds like you've created another account via your Facebok credentials which is why you can't sign in. Please check this post for more info: missing playlists/ premium missing

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