payment

[recilek]

i am a tech student subscribed to the premium on spoitfiy. Not only can I not get accepted for the student payment I am being charged in full twice a month! I need this stopped immediatily 

[jean3601]

Hello @recilek, Welcome to the community! 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂