Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

payment

Solved!
Go to solution

payment

Avatar of dafnimilan
Newbie
2016-10-24 03:22 AM

The payment method for my premium account is connected with my itunes account, so it won't allow me to accept an invitation for a family plan. It told me that is why I can't accept it. What do I do???

0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2016-10-24 07:19 AM

Hey @dafnimilan,

 

You need to cancel your subscription via iTunes and then maybe need to wait until your account reverts back to the Free plan. 

 

https://support.apple.com/HT202039

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

0 Likes
1 Reply
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2016-10-24 07:19 AM

Hey @dafnimilan,

 

You need to cancel your subscription via iTunes and then maybe need to wait until your account reverts back to the Free plan. 

 

https://support.apple.com/HT202039

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more