Help Wizard

Step 1





My Question or Issue

hi, i need help and i don´t know who to talk with, there has been a charge on my debit card and is not from my account, i do have an account but i´ve never registered this card on it, so i don´t know where this charge is coming from

1 Reply

Hey @hanna_cy,


Thanks for coming to the Community.


If you believe that your payment method has been used without your permission, I recommend reaching out to Support at


Hope this helps 🙂

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