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I had my debit card linked to my account and the payments were coming out fine. Then my debit card expired and before I could get anouther one my account unlinked. When I went back on there and tried to put another payment method in it keeps saying OOPS sorry this payment method will not work. I have tried to even cancel my old one and open a whole new account but it still wont work. I dont want to loose my music but I listen to music all day and cant do the ads please help.

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Hey @enstout, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

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