playlists are lost

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playlists are lost

mickcgn
Newbie

Hello,

 

two / three days ago i lost all my playlists - all my offline music !!!

i see what i have heared the last days, but that all.

Is there a problem on spotify side?

 

thanks for help

Michael

1 Reply
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Re: playlists are lost

Rock Star 17
Rock Star 17

Hey @mickcgn,

when you got a Premium account please try these steps:
You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png

 

When you got no Premium account, you should take a look at this support article.

 

Have a nice day!

LK608

LukeRock Star 17
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