please read: all my playlists have disappeared

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please read: all my playlists have disappeared

1987matty
Casual Listener

HI

 

I Went to open spotify this evening and it had logged me out. After logging back in I found that all of my playlists had been deleted 😞 Can anyone please help me?!

 

Thanks

 

Matt

2 Replies

Peter__
Community Legend

Hey! Welcome to the community 🙂

It sounds like you might have accidentally created and logged into a duplicate account.

Try following the steps outlined in this post and see if they can get you back into your original account. If not, there is a link in that post to get in touch with the Spotify team directly.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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1987matty
Casual Listener

Hi,

 

Thanks for your reply. I tried this and it didnt work unfortunately. I have submitted a form to spotify to see if they can rectify thie problem. I hope it gets sorted soon, life is boring without music 😞

 

Thanks again

 

 

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