por que se me hacen cargos de 50 pesos chilenos con mucha frecuencia?

[#1]

tengo la cuenta pagada al día, pero me llegan al mail frecuentemente cargos por montos muy bajos, en este caso 50 pesos chilenos

[Ivelina]

Hi there,

Thanks for posting in the Community! We hope you don't mind us responding in English as this is the official language of the forum.

To start you can check your Spotify receipts directly from the Overview Page, but if you're seeing any extra payments for example in your bank statement then make sure you're not paying for another Spotify account. You can take a look at the steps in this article.

If you're unable to locate another account, you can even reach out to our colleagues from the Support team with details about the extra payments and they can perform a search from their end. They can also take a look at your current subscription and confirm what's happening with the payments.

Hope this helps and we're here if anything else comes up 🙂