premium account--album wont play

[almagraxe]

I have a premium account but I've been trying to listen to SZA's new album CTRL and it is not letting me. Each time I select a song it tells me the song is unavaiblable and I should listen to it using the radio??? this happened to me with both my desktop and phone. Not sure why this has happened, hasn't happened to me before!

[osornios]

Hey @almagraxe

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂