Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

premium account and playlist disappeared

premium account and playlist disappeared

Pleas hellp me !!!

I have got SPOTIFY with me from more than 3 years.

I change the phone last week

 after downloading the spotify app on the new phone and logon on spotify by facebook (becouse only this way I remember I did it on th begining) all my playlist and premium subcrition are gone.

I tried to logoff from facebook and login with all my e-mails which I have got but nothing happend allway this same answer that this account is connected with facebook.

For the prove that I have got PREMIUM account I can give the 10 digit number from my bill which I paid in this month - P00C1781F2

 

Pleas hellp me.

 

 

 

Reply
1 Reply

Hi There,

 

Just a quick question, did you deactivate your Facebook? Coz that's the only way possible that you can't log in using your Facebook details.

Suggested posts