Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

premium account not showing premium on desktop

premium account not showing premium on desktop

 

Hi, 

I am using Spotify on my IPhone and have a premium subscription which I pay £9.99 a month for.

I have tried to log in on my desktop but this doesn't show any premium facilities at all and instead asking me to upgrade to premium.

I would like to download some tracks on my desktop, how can I do?

 

Thanks

Omar

 

Reply
1 Reply

Hello!

 

I was researching and the best thing I could find with this (and the most reliable) is this post: https://community.spotify.com/t5/Accounts/Subscribed-but-not-getting-Premium/td-p/234720

 

Hope this can clear things up,

Hayden

Suggested posts