premium account

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premium account

finawest2014
Newbie
I am getting charged for my old spotify account but I don't use it because I can't log into it. I created it through my Facebook which I tried deactivating. I tried reactivating it but it needs login approvals but I don't have the phone to which they send my login codes to. This means I can't login to my old spotify account without Facebook which I can't login to and that means I am getting charged for that bold spotify account.
1 Reply

MattSuda
Rock Star 24
Rock Star 24

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
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