Help Wizard

Step 1


premium cancelled

premium cancelled

My premium was abruptly when I go to sign up again I only see family options are more...why was I cancelled and can I get my 10 single subscription back????
3 Replies

Hey @blush2ez1988 thanks for coming to the Spotify Community. I've just done some behind-the-scenes maintence for you. It looks your 3 month trial was over, and you should now be able to subscribe as normal.

Actually I signed 3 months for a dollar then it went up to 10 dollars a
month, which was taken out last month. I did not cancel that and there is
money in the bank. My first 10 dollars was taken out on the 27th of last
month. I also tried to restart my subscription bit only saw family plans
which were more, and I don't need. Please help

I suggest you contact support so they can further help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.

MattSudaSpotify Star
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