premium family premium

[nigelhilton]

I have been sent the link to join my family premium, I'm currently in Greece, does that affect me joining, Spotify recognizes my password but does not give me any acces

[Astame]

Hi there @nigelhilton

The requirements for joining a family plan is to:

• Reside at the same physical address as the administrator.
• Be a Free user, or a Premium user who purchased their Premium directly from Spotify (and not, for example, through iTunes or a mobile operator).

Hope I could solve some things out for you. Feel free to ask me if you need any more help.