premium giftcard already have premium

[Masevm1]

Plan

Premium

Country

USA 

Device

iPhone 14pro

My Question or Issue

hi! I received a $30 Spotify premium giftcard. When I go to redeem I get an error that says “you cannot redeem this code as you are already a Spotify premium member.”

i don’t have to hassle with cancelling my premium for a short time just to use the giftcard. Is there another way to use it?

thanks!

[Maxim]

Hey @Masevm1 ,

Thanks for coming to the Community.

Can you please share a screenshot of the "Current plan" section on this page? Make sure that no personal info is visible on the screenshot.

Looking forward to your response 🙂

[Masevm1]

Im unable to attach screenshots from my phone (.jpeg not supported). 

im on a family premium plan. 

[Maxim]

Hey @Masevm1 ,

Thanks for getting back.

You can use Spotify gift cards to redeem time on an individual Premium plan - to continue paying for one, or upgrade from a free account.

Unfortunately, you can’t apply a gift card on discounted plans like Premium Student, Premium Family, Premium Duo, or trial offers.

I hope this clears things up 🙂