premium membership

[chidperi]

Can somebody tell me why Spotify cancelled my premium membership? I did not request for it and I am a little bit pissed off that you did without any warning. 

I am also annoyed that after I sent you a email to ask about this you told me to come back to the community help using what seemed like  an automated message when I had a specific question regarding my account. 

[chidperi]

Your asinine system refused to let me login and told me that I had to update my country and I could only do that by updating my payment terms.

I no longer want your premium membership considering you don't want me judging by your cencellation of my membership without warning. 

So I had to update my payment terms just so I could switch to the free version.

Of course your smart people want to make life very difficult by actually charging me up front for the premium membership.

I have already cancelled and I want a full refund. pelase comply with my request or let me know who I should be complaining to as my list of complaints keeps getting longer. 

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.