premium subscribtion

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premium subscribtion

Alexxg27
Casual Listener
I paid for premium and It is still saying I am on free I am not able to listen to my music at all, I have no other accounts and I deleted the app then re downloaded it but nothing is working.
6 Replies

Re: premium subscribtion

Maxim
Rock Star 24
Rock Star 24

Hey @Alexxg27,

 

What payment method have you used?

MaximRock Star 24
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Re: premium subscribtion

Alexxg27
Casual Listener
I use my credit card, but it also goes through apple and it says it is paid.

Re: premium subscribtion

Maxim
Rock Star 24
Rock Star 24

Unfortunately, In-App-Purchases are disabled at the moment so you cannot purchase Spotify Premium via iTunes.

 

You can still purchase Premium here: https://spotify.com/premium 🙂

MaximRock Star 24
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Re: premium subscribtion

Alexxg27
Casual Listener
That is always how I paid for my account though? I've been using it for about 6 months now

Re: premium subscribtion

Maxim
Rock Star 24
Rock Star 24

Okay but the payment method is not available anymore, sorry. Maybe it'll be available again in the future.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: premium subscribtion

Alexxg27
Casual Listener
Okay thank you!
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