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premium subscription + playlists disappeared

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premium subscription + playlists disappeared

user-removed
Not applicable

Hi, I've been a premium subscriber for several years but as of today I cannot login on the spotify app and when I login on the spotify website it says I am using spotify free, despite my bank account having been charged. All playlists also have disappeared.

 

My support ticket is #00707249

2 Replies

Re: premium subscription + playlists disappeared

Roadie

Hey there, I've just replied to that case # personally. Check your inbox!

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: premium subscription + playlists disappeared

user-removed
Not applicable

Thanks, I just replied back to it.

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