premium subscription

[pdcol121]

I switched from a single person premium subscription to a family premium subscription.  I was told when you do this, you're orighinal premium subscription is automatically cancelled.  Well I have now had family premium for 2 months andhave been charged accordingly; however, the company continued to try and charge me every month for a premium subscription as well.  I have attempted to correct this problem to no avail.

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.