premium upgrade error

[phillyf8]

hi, i have had spotify free thru psn for about a year but was upgraded to premium this month.  would like refund as i dont believe i have used service beyond normal but please cancel

[Maxim]

Hey @phillyf8,

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.