premium

[user-removed]

je me suis inscrit à spotify premium et j'ai déja été prélevé mais imppossible de me connecter. comment faire svp?????

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Guido]

Hey @user-removed.

Thanks for getting in touch! Hope it's okay if we reply in English.

Great to hear that you have subscribed to Premium. You should receive a payment receipt per email which contains a username. Use this username to log into your account to enjoy Premium! If you don't remember your password, you should request a new one here. You can find some additional troubleshooting steps here.

Hope it works! Let us know if you have further questions.

Have a nice day.