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primary account email address and account hacked and cannot login

primary account email address and account hacked and cannot login

So someone has hacked my account and changed my email address and I can no longer login into my Premium account.  I have not received any response from the email address change.  There is no customer support number for help.  There is no 2-factor authorization to prevent this from happening.  What do I do?

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1 Reply

Hi @foff3!

 

Welcome to the forums 🙂

 

Sorry to hear this. In this case it would be best for you to contact Spotify here in order for them to take a closer look at your account:

 

https://support.spotify.com/contact-spotify-anonymous/

 

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!

Robert_WRock Star 11
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