problems accepting invitation spotify for family

[matte27]

I have been invited to a family account but when I have to accept the invitation and declare that I live in the same location as the founder, it says that there's a error and that I have to retry, everytime I do it. I also tried resending another invitation but it never changes.

How can this be solved?

thanks 

[LeoRager]

Would it be possible to tell me the error code.

Hope I can help

Leo

[matte27]

@LeoRager grazie in anticipo!

Ho visto che sei italiano, l'avviso dice: "ops, si è verificato un errore. riprova." Nient'altro...

[LeoRager]

Una cosa che si puó provare é aprire il link in una pagina privata o in incognito. Ctrl + Shift + N quando apri il browser.

Grazzie mille del like 😉

[matte27]

niente da fare 😞

[MuratOkay]

Very same problem here. After entering all the details and clicking Send button, an error message with the code 3 occurs. Tried with tens of new invitation, and at least 2 retries each time, no result. Can somebody help me with this problem?

PS: Family membership

[matte27]

I worked out by changing the email related to the account and sending there the invitation. If it still doesn't work, another thing that comes to my mind and that maybe could work is changing your account password...